Frequently Asked Questions
Your frequently asked questions answered
Policies
What is your Privacy Policy?
You can view our Privacy Policy here: Privacy policy
Do your items have a product warranty?
All deerrun equipment enjoys a 1-year warranty, please check the warranty policy for Warranty Policy
What payment methods are supported?
We accept the following payment methods:
Staging:Shop Pay、Shop Pay installment payment
Wallet:Paypal、Apple Pay、Google Pay、Meta Pay
Credit card:Visa、Mastercard、American Express、Discover、Diners Club
Shipping
Where do you ship from?
We have warehouses in every state of Australia and will match the nearest warehouse for delivery based on the user's delivery address.
How long will it take to get my order?
The average delivery time is 3-7 working days, please check the shipping policy for details:（Shipping Policy）
Does the order need to pay for shipping?
All DeerRun orders are free shipping, we use DHL Express and UPS for delivery.